Back to Help

Topping up learner licences

Adding more seats mid-cycle - how billing works, and why your existing seats keep their original anniversary.

You can add more learner licenses any time.

New licenses run on their own 12-month cycle from the day you buy them - your existing licenses keep the anniversary they already had.

Adding new licenses

From the (Admin view) dashboard, click Buy licences .

Pick the extra quantity you are looking for.

The price will reflect any tier discount your total volume now qualifies for. The more licenses you buy over time - the more you save.

License expiry

Unallocated licenses never expire.

Once a learner accepts an invite, the license lasts for 12 months.

Can’t find what you need?

Send us a message and we’ll be back to you quickly.

We’ll also add the answer here so the next person can find it faster.

Contact support